+45
Trusted by 45+ Entrepreneurs
FOR JUNK REMOVAL, HVAC, PLUMBING & HOME-SERVICE TEAMS
Get a Vetted
Home Services Coordinator Running Your Phones In 14 Days
We recruit and vet your dedicated inbound sales and crew coordinator to books estimates and coordinates dispatch, so you can step away from the phones.
45+Businesses Served
'%20fill-rule='evenodd'/%3e%3c/svg%3e)
Inbound Sales and Crew Coordination
Reliable Coverage for Every Call That Could Become a Job
Your coordinator learns your services, script, and process, then covers the hours you cannot. They answer inbound calls, book straightforward estimates, and coordinate what happens next without going off-script or needing constant supervision.
01
Make Sure the Phone Gets Answered
Give every caller a clear, professional response without relying on you or your spouse to stay glued to the phone.
02
Book the Easy Estimates
Follow your script, handle routine questions, and turn straightforward requests into scheduled estimates instead of letting ready-to-buy callers disappear.
03
Keep Calls and Dispatch Moving
Capture the right details, coordinate the next step, and keep customers and the schedule moving after every call.
04
Step Away Without Worrying About the Phone
Price jobs, manage operations, or leave the office knowing someone responsive is covering the phones and following your process.
Why founders trust us
Home-Service Owners Hire Through Us
Every home services coordinator goes through the same 4-Level Vetting Protocol we use across 75+ placements: application, communication and technical screening, skills assessment, and a live interview.
Placement · Caveman Junk RemovalDedicated customer service
Jackson hired Millicent as Caveman Junk Removal's dedicated home services coordinator to own customer communication and day-to-day coordination.
MillicentPlaced Home Services Coordinator
Actual candidate proof
You Approve the Person and Their Proof Before They Answer Your Customers
Vetted Candidate ProfileReady to meet
Interviewed by TalentedPalesaJohannesburg, South Africa 🇿🇦
Relevant experienceFour years supporting US and UK customers across phone, email, and chat, handling up to 120 calls and 50 written conversations a day while managing scheduling, billing, records, troubleshooting, and escalations.
Core strengths
Phone supportAppointment bookingSchedulingZendesk / Salesforce
Ready for remote work
CommunicationClear, professional C1 English
StrongRemote setupStable 82.5 Mbps connection
ReadyPaid assessment response
Palesa can qualify new jobs, explain estimate pricing clearly, collect photos and job details, book the next step, handle price objections professionally, and keep customers informed when the schedule changes.
Protected Candidate Work
The Work They Take Over
What Your Home Services Coordinator Handles Every Day
Answer every inbound call in clear, professional English
Follow your script and turn simple inquiries into booked estimates
Cover the phones while you handle estimates, operations, and fieldwork
Coordinate dispatch and keep customer handoffs organized
Stay responsive and reliable throughout your assigned U.S. hours
Learn your systems and run your process consistently without constant oversight
How it works
How We Hire and Onboard Your Home Services Coordinator
1
Define the Coverage and Call Flow
We map the hours you cannot cover, the calls they need to handle, and the script and process they must follow.
2
Test Them on the Work
We screen English, internet, responsiveness, attention to detail, and call judgment, then present the strongest fits within 14 days.
3
Choose and Train Your Coordinator
You interview the strongest fits, choose who joins your team, and train them on your services, script, and process with our onboarding plan guiding the handoff.
Start Here
Start Your Home Services Coordinator Search
Answer a few quick questions and book your hiring call.
Step 1 of 6
About how many new customer calls or estimate requests do you receive in a typical month?
FAQ
Before You Hire Your Home Services Coordinator
During the coverage hours you choose, they answer inbound calls, follow your script, handle routine questions, qualify straightforward jobs, book estimates or appointments, and coordinate the next step with your team.
Yes. You choose the person, hire them directly, and pay them directly. They work inside your business as a dedicated member of your team, not as a shared answering-service agent.
Yes. We recruit for communication, judgment, reliability, and the ability to learn your systems. You train the coordinator on your services, pricing, script, and operating process so they represent your company the way you want.
We verify spoken English, responsiveness, attention to detail, internet reliability, and U.S.-hours availability. Candidates also complete a live interview and a paid, role-specific assessment covering estimate requests, customer objections, and dispatch changes.
Yes. We recruit around the exact coverage window you need, including Eastern, Central, Mountain, or Pacific hours. Every candidate confirms their schedule, workstation, and internet reliability before you meet them.
You can hire on your own, but you still have to sort through applicants, check English and internet quality, coordinate interviews, test real call judgment, and work out who will stay reliable. We do that work for you and present only the strongest fits.
We build the role, recruit, screen, and present interview-ready candidates on a 14-day timeline. You choose the strongest fit and train them on your exact process before they take over the phones.
Compensation depends on the coverage hours, experience, and responsibilities you need. We help you set a competitive range for the role, and you pay the coordinator directly.
If they are not the right fit within the first 90 days, we reopen the search and find a replacement at no cost.
90-Day Replacement Guarantee
If Your Coordinator Does Not Work Out, We Replace Them for Free.
Within your first 90 days, if the coordinator is not the right fit, we reopen the search and find your replacement at no cost.
“I will be recommending you in a heartbeat”
Shay, tidytrade
$1M/yr+ Wholesale Business
“I've hired with him twice and its helped me build tenfold.”
Steve
$1M/yr eComm Seller
“Working with Zack was a breeze. I would highly recommend it”
Zach, Red Light Systems
$1M/yr+ Marketing Agency
What Our Clients Say
What Our Talent Says
